Shipping policy
- SHIPMENTS
Grip Film mainly delivers to addresses in Spain, other European Union member states and non-EU countries.
The delivery time of the orders varies depending on the location of the Buyer. That is why we recommend that you contact us through our contact form in order to provide you with more information.
Some special, heavy or bulky items require special handling and their delivery could be delayed compared to the normal delivery time, with prior notice from Grip Film. This feature is indicated in the file of each article.
Delays in delivery will entitle the customer to cancel the order placed and receive an immediate refund of the amount paid by the customer.
Under no circumstances will delays in delivery entitle the customer to compensation of any kind.
Grip Film reminds the User of the legal obligation of the recipient (article 366 of the Commercial Code), to verify the goods at the time of delivery.
In case of visible defects, never sign for the goods as being in conformity, but make an immediate claim to the carrier by means of a written reservation on the carrier's delivery note.
If the goods have been damaged during transport to the point of being unusable, the recipient is not obliged to accept them.
Whether due to visible signs of transport damage, hidden damage inside the package or preparation errors, the customer must contact Grip Film within 2 working days of delivery via our form. Claims made subsequently will not be valid.
Grip Film does not take charge of the assembly or installation of any of the articles that are supplied, except for those that are indicated.
- SHIPPING CHARGES
The Buyer will be able to know the shipping costs once the products have been selected prior to the formalization of the purchase. The amount of the same ones varies according to the location of the Buyer.
If the above limits are exceeded, the customer will be informed about the total cost of the shipment and the delivery time, before making the shipment.